I’ve recently signed up to use the royalvegas.co.uk casino software and overall, have had a really positive experience. In a nutshell, I find the website attractive, easy to use and the range of games on the software is great compared to some other companies. More detailed information can be found in the review below.
About Royal Vegas
Royal Vegas Online Casino is an Internet-based gambling platform which is part of the larger Fortune Lounge Group, a well-known and widely trusted gaming company. Royal Vegas was established in 2000 and so has over a decade’s worth of happy customers.
To use Royal Vegas Online Casino, you choose either to play instantly without downloading software, or if you want a more in depth gaming experience, you download their trusted and easy to install software.
I find the website design itself to be really attractive and the layout and user interface makes it easy to navigate. The tabs and website sections are clear and logical, so it never takes long to find the information you need, whether it be information about the company itself or games and pay out information. There were a few things I wanted to check out before making a deposit and all the information was readily available. There was one additional thing I needed clarification on, and so I contacted the customer support centre (see below for comments on this).
For someone relatively new to online gaming, I found the playing experience simple and yet very engaging. I really liked all of the bonuses that you get. The best thing about the bonuses was that you got them credited to your account straight away without having to put in bonus codes and wait for them to be applied to your account. I took advantage of the deposit match for new players (I got an extra £30 for adding £30 to my account, totalling £60). This is better than some similar websites that only offer £10 or 50% or lower as a bonus when you sign up.
The range of games on offer is a top feature of this website. I think there are over 400 in total. In addition to the classic games like poker and slots, there are also some themed games which are fun. I liked the Batman themed slots and the scratch cards.
The customer support available through the website is really good. I wanted to find out more information about pay outs (I needed a clarification from information already online) and decided to get instant support rather than wait for email response. I was able to ask their online chat function immediately. The customer service agent was friendly and did not simply refer me back to the page on the site like some other chat assistants have done to me in the past. I see that you can also get in touch via phone for free if you are in the same company – it’s nice to see a company offer this feature rather than charge extra for it.