In the past few weeks, I signed up to Galacasino.com. I downloaded their software to get the full range of games, but you can also play instantly online. Overall, I’d recommend this website and the casino software for three main reasons – the web and software design, the games themselves, and the support I got from customer service.
Web and software design
The website is really modern and the black and blue colour scheme is quite futuristic, which is great for the types of games that I usually play (space or science fiction themes). The images and layout is really smooth as well, which is gentler on the eyes than some other sites with really striking graphics. The website seems to flow really well. Finding your way around the website is really easy and it does not take long to find the information you need. I wanted to know a bit more about the company itself before I paid money into my account and they have a great page where they list all of their information. I found this really professional and it reinforces the trust I have with the company.
The range of games available with this software is really good. Some websites are rather limited with their types of games, i.e. only offering poker or only offering slots, or a small combination of different games, but this website and software offer a lot more. I particularly like the themed games and it’s nice to be able to play games that are popular with other people too. My friends and I are X Factor addicts and so we all play the X Factor themed games together! There are other themes, like TV and movies and music. The Ghostbusters games are also a favourite amongst my friends.
The bonuses and rewards are also enticing. The deposit match is pretty standard across gaming websites (100% up to £200), but you get further deposit matches with this website’s VIP package. With the VIP package, you can get £500 on an initial deposit of at least £1000 and if you deposit another amount between £20 and £1000, you get a further 50% bonus of whatever your second deposit amount was. This would be great for more serious players who make bigger investments.
The help that you get as a customer is great with this website; it really makes you feel valued. The help section itself is full of information and there are step-by-step picture guides for the most common problems, but if you can’t find what you need, you can get in touch by email, over the phone or using the website’s live chat feature. I emailed the company when I wanted to find out more about the software and they got back to me within 24 hours and resolved my problem. There’s definitely attention to detail running throughout their operations and their customer support team.
So, overall, if you want an attractive interface, a great range of games and a helpful team if things go wrong or if you need more information, I would highly recommend Galacasino.com.